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Holding Details

LocationClark County
Call No658.403 Heat
TitleUpstream : the quest to solve problems before they happen / Dan Heath.
AuthorHeath, Dan, 1973- author.
Total Circ1
Reserve Item


StatusLocationBarcodeCall NoCreated OnIssue NameCirc StatusTemp Loc
 Clark County30293101859168658.403 Heat9/23/2020 AvailableClark County

Catalog Details

International Standard Book Number 9781982134723
International Standard Book Number 1982134720
Personal Name Heath, Dan, 1973- author.
Title Statement Upstream : the quest to solve problems before they happen / Dan Heath.
Edition Statement First Avid Reader Press hardcover edition.
Production, Publication, Distribution, Manufacture, and Copyright Notice New York : Avid Reader Press, an imprint of Simon & Schuster, Inc., 2020.
Physical Description ix, 308 pages : illustrations ; 22 cm.
Bibliography, Etc. Note Includes bibliographical references (pages 253-298) and index.
Formatted Contents Note Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbable threats -- You, upstream.
Summary, Etc. "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing.
Subject Added Entry - Topical Term Organizational behavior.
Subject Added Entry - Topical Term Problem solving.
Subject Added Entry - Topical Term Social psychology.
Subject Added Entry - Topical Term Decision making.
Subject Added Entry - Topical Term Success in business.
Index Term-Genre/Form Self-help publications.

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